Frequently Asked Questions 🐈⬛

🐾 What is The Black Cat?

The Black Cat is a cat loving brand inspired by Bruce our resident Bombay cat, professional napper, treat enthusiast, and CEO. We find fun, useful, and delicious products that we think cats (and their humans) will love.

🛍️ What can I shop at The Black Cat?

You can shop everything from toys and treats to everyday cat essentials. Check out Bruce's Favorites for some of his top picks, or explore our collections to find exactly what your cat needs.

🐈⬛ Who is Bruce?

Bruce is the cat behind The Black Cat. What started as sharing his life online turned into a community of thousands of cat lovers and eventually, his very own store.

⭐ Are these products Bruce-approved?

We do our best to only feature products that fit the Bruce lifestyle: fun, useful, and worth of sharing. Bruce may be the CEO, but unfortunately, he refuses to fill out product reviews.

📦 When will my order arrive?

Orders are processed as quickly as possible and shipping times can vary depending on the product and destination. You'll receive tracking information once your order ships.

📧 How can I contact you?

Have a question about an order, product, or anything else? Head over to our Contact Us page and send us a message. We'll get back to you as soon as possible.

🔄 What if I have a problem with my order?

If your order arrives damaged, incorrect, or there's another issue, contact us with your order number and a photo of the problem. We'll do our best to make it right.

💳 What payment methods do you accept?

We accept the payment methods available at checkout, including major credit and debit cards and other supported payment options.

🎁 Do you offer bundles?

Yes! Keep an eye out for Bruce's Bundles, featuring some of his favorite products together in one convenient package.

📱 Where can I follow Bruce?

You can follow Bruce for daily chaos, naps, product testing, and questionable business decisions on TikTok and Instagram. 🐈⬛

Come hang out with Bruce → @TheBlackCat